Shein Order Return Confusion
An order that initially seemed straightforward became complicated when one item arrived in the wrong size and another was entirely missing, forcing me to revisit confirmation emails, shipping notices, and packaging details to determine where the mistake occurred. Communication with customer service involved submitting photos, tracking numbers, and timestamps, but the guidance I received appeared fragmented and did not clarify whether I would receive a refund, replacement, or store credit. How do customers ensure their documentation is evaluated properly when discrepancies involve multiple items within a single Shein shipment?
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