Evaluating FedEx invoice accuracy and recovery
Has anyone here actually looked into small parcel auditing services for their business shipping? We handle a fair amount of FedEx volume and I suspect there are billing errors or late deliveries that we are missing because we simply do not have the time to check every single tracking number manually.
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Yesterday my neighbor kept complaining because an important package was marked as delivered even though nothing had actually arrived at the door yet. He refreshed the tracking page constantly and even checked nearby houses thinking maybe the driver left it somewhere else by mistake. After waiting most of the evening with no updates, he started searching for veho tech customer support because he wanted to know where the delivery really ended up.